I would like to take this opportunity on behalf of my family to thank you and your staff for the caring and professional manner in which the arrangements were conducted. The reassurance of competent people helped ease our worries and anxieties at this difficult time.
May I thank you so very much for the excellent service you provided for my mothers funeral. I would also like to complement you on the sensitive and empathetic handling of what was a very sad time for me.
To all the staff at East Durham Funeral Service for the professional care and compassion that was given to our dearest wife and mother - we thank you.
In what was a very difficult and traumatic period in our life's, it was reassuring to know of the outstanding care and attention given, in the most dignified way.
The piece of mind this gave us will remain with us forever.
We would like to offer Phil our personal thanks for his advice, guidance, professionalism and compassion every step of the way.
We would also like to offer our personal thanks to Aud for her sincerity and all the personal touches she provided- nothing was ever too much trouble.
With thanks and appreciation, The Smyth family.
To Phil and team
Thank you so much for looking after Mam, and the family. It was the perfect day for our Mam
Thank you again Debs S
To East Durham Funeral Services, Tom and Team,
Thank you so much for organising Mum's funeral in such a professional manner,
From the Champley Family
To Tom and his team a special thank you
For your kindness and professional manner in handling our day and making it problem free
The Marley family
To Tom and staff
Just a thank you to you all for the excellent service you provided.
The compassion and dignity throughout our loss was very much appreciated
From Mr N and Mrs M Lee
To All the Staff at East Durham Funerals
My family and I just wanted to say 'thank you' for the way in which you dealt with my father's funeral. It will be very upsetting for years to come that my Dad has gone, but my family take comfort from the wonderful way in which you helped us through a very hard day.
I would especially like to thank Audrey for the personal touches which she did for myself when I asked,
To Philip and your wonderful staff,
We would like to thank you all so much for the care and compassion you showed when we said 'goodbye' to my Gran. We were very grateful for everything you did for our family.
Thank you again
The Dobie family
To Mr Tom Maddison and colleagues,
Thank you for your high level of professionalism, care, consideration and support on my mother's final journey.
The pressure you took off our family, and how beautiful the funeral was as well as my mam looking like my mam is something we cannot thank you enough for
The Thompson family
Thank You for all your help and compassion you showed at the cremation of my son
From Mrs Anderson
Thank you so much for the excellent service you provided to all of our family. Also the very professional manner which you conducted my mother's funeral. You made the day run smoothly and more memorable at this very sad time. We would certainly recommend your service,
We would like to say a fantastic 'THANK YOU' for a very professional and smooth running service. Obviously I have never had to organise such an occasion before and the help and respect you all showed my family really helped me to cope with the passing of my wonderful Mum. You truly helped her on her way with the upmost dignity. Once again, thank you
Sincere thanks for the caring and professional way you helped up through this sad time. My mam always priased the service you gave others and wanted the sam for herself. This praise was well and truely deserved.
The family of Jean Ogden
Re funeral of Gladys Venables. Thanks you for being so king, so patient and so professional. Everything was so prefectly co-ordinated on the day and your gentle, courtious and sympathetic advice ensured that it ran smoothly.
A first-class service. I will always be grateful
Many thanks for all you help and support during the sad time of our mother's death. The professional service was fantastic with such a caring touch
Julie Clucas and all the family.
Mrs Pouland family would like to thank you all for the funeral arrangements of the late Robert Henry Poulson. We were recommended to use East Durham Funeral service for your kindness and professionalism, this was met with a very high standard in service from start to finish.
Please would you say a big thank you for all involved
The Poulson Family
On behalf of my whole family I would just like to thank you both for the unintrusive handling of my mum's funerl. I imagined the funeral director would have arrived at the house almost bowing and scraping with embarrasment as to having to address the arrangements with my father, however Philip, you were warm and genuine and certainly made my father feel at ease when havingt o facethis unhappy occasion. There were no hard sales of better coffins, extra care etc., and teh arrangements were handled professionaly and discreetly. Having one person to organise everyhting, including catering, the vicar, and the notice in the newspapers, was a blessing - certainly not something a grieving family want to be doing. Audrey you were brilliant, constantly keeping me informed and updating me of any changes with the arrangements, and your honesty, you don't know what it meant to the whole family to have our mum dressed in her own clothes, she looked beautiful.
Thank you both again